Getting in Touch

New Clients

For new clients, you can reach out for a free introductory call to see if we may be a good fit. I have several weekly spots for intro calls; if your schedule doesn’t work with any of the available time slots you can email me at vanessa@gallaghercounseling.com and we can discuss your needs. 

Established Clients

I encourage you to use your client portal to send a secure direct message to me if you need to reach me outside of session. The portal is the most secure way to contact me although you may also email or text me- please do not include any clinical information, these are for rescheduling and administrative matters only. Please keep in mind I do not have an answering service but will respond to messages outside of business hours once I’m back in the office. If you need to reschedule your appointment, please use the client portal. 

If you’re having a mental health emergency please *do not wait to hear from me* but call the 24-hour crisis line at 512-472-HELP or dial 988. If you’re outside of the Austin/Travis County areas, please call the National Crisis line at 800-273-8255 or 988 or follow this link https://suicidepreventionlifeline.org/talk-to-someone-now/

Office Location & Hours

I see all of my clients by appointment only, but have a flexible schedule to meet most needs. I have session times Monday-Friday from 9am-7pm, depending on the day of the week. 

I provide telehealth sessions for clients located throughout Texas. I utilize a HIPAA compliant web-based platform that allows for secure, reliable sessions. My current clients have the convenience of self-scheduling appointments through their client portal.

If you are experiencing a psychiatric crisis, call the 24/7 hotline:

Austin area: 512-472-HELP (4357)   Toll-Free: 844-398-8252
Deaf/Hard of Hearing, use VRS
TTY: 512-703-1395

Outside of the Austin Area please call 1-800-273-8255